Patient Information
Patient Telephone Information
A bedside phone is provided for you for local calls. To make a local call, please dial “9” plus the local number. Long distance calls cannot be charged to your room. Collect, credit card or third-party billed calls can be placed by dialing “0” and ask the operator for an outside line. Your family may reach you by calling the hospital at 615-769-4636 and requesting to be connected to your room.
Calling Your Nurse
Your room is equipped with a nurse call system. If you need assistance, press the bedside call light (red button). A second call light is located in the bathroom for your convenience.
Physician Rounds
Please note that physicians make rounds (see patients) every day; however, times may vary.
Housekeeping/Linen Changes
Patient rooms are cleaned daily by our Environmental Services staff. If you have any concerns, please share them with your nurse.
Television Service
Your room is furnished with a color television set, which can be operated with controls from your bed. As a service for our patients and families, TriStar Skyline Medical Center provides The Patient Channel, which is located on Channel 83. Below is a listing of local television stations that are available in your room.
- Channel 2 WKRN (ABC)
- Channel 3 Government Access
- Channel 4 WSMV (NBC)
- Channel 5 WTVF (CBS)
- Channel 6 WZTV (Fox)
- Channel 8 WNPT (PBX)
- Channel 9 Public/Education Access
- Channel 10 Public/Education Access
- Channel 11 ESPN
- Channel 12 QVC
- Channel 13 CNN (news)
Patient Meals/In-Room Dining Service
TriStar Skyline Medical Center is pleased to offer In-Room Dining to our patients. This unique dining program allows you to select meals from a restaurant-style menu designed especially for you. Some menu items may be modified or substituted to accommodate your special dietary requirements. To order your meal, please review the menu provided in your room. Once you’ve made your selection, call the kitchen to place your order. You may place up to three meal orders per day and your order will be delivered up to 45 minutes around your requested mealtime. To Place Your Order: Dial 2248.
Mail and Flower Delivery
Any mail will be delivered to your room daily. Mail received after you’ve gone home will be forwarded to the address on your hospital record. Flowers are delivered to your room as they arrive at the hospital. If you are a patient in the Critical Care Unit (CCU), you may not receive flowers until you are transferred to a non-critical care unit. Please note: patients opting out of the facility directory will not receive flowers or mail. Mail is delivered daily and should be addressed as follows for patients at TriStar Skyline:
Patient First and Last Name
Patient Room Number
TriStar Skyline Medical Center
3441 Dickerson Pike
Nashville, TN 37207
Room Conditions and Equipment
Every effort is made to make sure that everything in your room is in proper working order and that you are comfortable. If you experience any problems with your room or the equipment in it (lights, TV, shower, air conditioner, bed, etc.), please notify your nurse, who will arrange to address the problem.
Patients with Special Needs
The hospital has access to interpreters for a variety of foreign languages, if needed. Through "World Wide Interpretor Service" we have access to interpretation for medical services in over 150 languages. Additionally, if you are deaf or hard of hearing, we will provide provide assistance with TTD phones. Please ask you caregiver for assistance. There is no cost to the patient for these services. For more information, please contact your nurse.
Confidentiality
We want to keep you, and any significant others you choose, informed about your care. However, we are not permitted to share any personal health information about you with anyone else, unless they can provide your individualized pass code. This is to protect your privacy. Additionally, if you have requested to be a “confidential patient,” your name will not be listed in the hospital’s Information Directory. This means if anyone calls or comes to visit you, we will not be able to confirm that you are here or what your room number is. Neither mail nor flowers can be delivered to your room.
